Puerto Rico Withholding Tax - SURI Website: Setting Up Third Party Access for Namely

  1. Login to your SURI website account via their website: https://suri.hacienda.pr.gov/_/.

    If you don’t have a SURI website account yet, use the “Register for SURI” function to complete the registration process.

    If you don’t know your login credentials, use the “Forgot Password”, or “Forgot Username”.

    Additionally, you can contact the SURI website support team by phone (787-622-0123).

  2. Email the following information to service@namely.com:

      1. 16-digit “Wages Withholding” ID… you can find this under “Accounts”.

      1. 5-digit “Physical Address Zip Code”... you can find this under “Names and Addresses”.

      1. “Letter ID” (“L” followed by 10-digits) from any of the Agency correspondences… you can find this under “Correspondences”, click “More Options”, then click on any of the Agency letter hyperlinks.

    Once this information is received, Namely will request Third Party Access to your online account.

You’ll receive an email indicating the access has been requested by Namely. Once you receive the email, log back into your SURI account and continue following the steps below.

  1. Under “Alerts”, click “There is 1 pending access request”.

  1. Under “Access Type”, select “Representative”. Then, in the “Accounts” table, click the “Pending” hyperlink.

  1. Under “Type of Access”, select “File & Pay”. Then, click “OK”. Finally, click “Save”.

  1. Once you’ve approved Namely’s Third Party Access, please email service@namely.com. Namely’s Tax Team will verify the Third Party Access setup.